Privacy Policy

Last updated: 18 August 2026

Inspire Mambo respects your privacy and is committed to protecting your personal information. This privacy policy explains what information we collect, why we use it, who we may share it with and the rights available to you.

1. Who we are

Inspire Mambo is operated by is operated by James Gilford, a sole trader trading as Inspire Mambo.

For the purposes of UK data-protection law, we are the controller responsible for the personal information described in this policy.

You can contact us at:

Email: hello@inspiremambo.co.uk
Website: https://www.inspiremambo.com

2. Information we collect

Depending on how you interact with Inspire Mambo, we may collect:

• Your name
• Email address
• Telephone number
• Class, event or lesson booking information
• Dance experience, preferred class or level
• Messages and information submitted through our registration and contact forms
• Attendance and booking history
• Payment and transaction information, where applicable
• Marketing preferences
• Information you voluntarily provide about accessibility, health or other requirements relevant to participating safely
• Photographs or video recordings taken at classes and events, where appropriate
• Technical information such as your IP address, browser, device and website activity
• Cookie and consent preferences

Please avoid providing sensitive medical or other special-category information unless it is genuinely necessary for your safe participation.

3. How we collect information

We may collect information:

• When you register for a class, event or private lesson
• When you submit an enquiry or contact form
• When you join a waiting list or request launch information
• When you subscribe to marketing communications
• When you attend an Inspire Mambo class or event
• When you communicate with us by email, telephone, social media or messaging service
• When you use our website
• Through booking, event or community platforms you use to interact with Inspire Mambo
• From another person making a booking on your behalf

If someone provides your information on your behalf, they should have your permission to do so.

4. How and why we use your information

Class registrations and bookings

We use your information to:

• Process and administer registrations
• Confirm bookings and send relevant instructions
• Communicate timetable, venue or class changes
• Manage attendance
• Provide the class, event or service requested
• Respond to questions concerning your booking

Our lawful basis is normally that processing is necessary to take steps at your request or perform our agreement with you.

Enquiries

We use information submitted through our contact channels to understand and respond to your enquiry.

Our lawful basis is our legitimate interest in communicating with prospective and existing customers and operating our business.

Waiting lists and forthcoming locations

If you register your interest in a forthcoming class or location, we use your details to provide relevant launch information and tell you when booking becomes available.

Our lawful basis is your consent where you specifically request these updates. You may withdraw that consent at any time.

Service communications

We may contact you with important non-marketing information relating to a booking, including cancellations, venue changes, safety information or changes to the service.

These messages are necessary to administer the service and are not marketing communications.

Marketing

Where you have chosen to receive marketing, we may send occasional information about:

• Salsa classes
• New locations
• Social-dancing events
• Workshops
• Offers and promotions
• Inspire Mambo news

Our lawful basis for electronic marketing is normally consent. You can unsubscribe at any time by using the unsubscribe method in the communication or contacting hello@inspiremambo.co.uk.

Choosing not to receive marketing will not affect necessary communications about a class or booking.

Safety, accessibility and participation requirements

Where you voluntarily provide relevant health, accessibility or special-requirement information, we use it only where reasonably necessary to support safe and appropriate participation.

Where this constitutes special-category data, we will seek explicit consent unless another legal condition clearly applies.

Photographs and videos

We may take photographs or videos at some classes and events for promotional, community or documentary purposes.

Where an individual is the clear subject of promotional content, we will ordinarily seek permission. We will also respect reasonable requests not to be photographed or to remove identifiable material under our control.

Crowd or general event images may sometimes be processed under our legitimate interests in promoting and documenting Inspire Mambo, after considering the privacy rights of attendees.

Business administration and legal obligations

We may use information to:

• Maintain financial and transaction records
• Prevent misuse or fraud
• Establish, exercise or defend legal claims
• Deal with complaints or disputes
• Meet tax, accounting, insurance and other legal requirements
• Protect the safety, rights and property of Inspire Mambo and others

The lawful basis may be legal obligation or our legitimate interests in protecting and administering the business.

Website operation and analytics

We use necessary technical information to operate, secure and maintain the website.

Optional analytics or third-party services will only be used in accordance with your cookie choices where consent is required. More information is available in our Cookie Policy.

5. Our lawful bases

Depending on the circumstances, we rely on:

• Contract: to provide a class, lesson, event or other service you requested
• Legitimate interests: to respond to enquiries, administer and improve the business, communicate with customers and protect our services
• Consent: for optional marketing, certain cookies and sensitive information you choose to provide
• Legal obligation: where we must retain or disclose information to comply with the law
• Legal claims and explicit consent: where applicable to special-category information

Where we rely on legitimate interests, we consider whether our use is necessary, proportionate and consistent with your reasonable expectations.

6. When information is required

Certain information, such as your name and contact details, may be required to process a booking or respond to an enquiry.

If you do not provide necessary information, we may be unable to complete your registration, contact you about the class or provide the requested service.

Marketing consent is optional.

7. Who we share information with

We do not sell your personal information.

Where necessary, information may be shared with trusted providers that help us operate, including:

• Website hosting and technical-support providers
• Email and communication providers
• Booking, event-management or payment providers
• Teachers, assistants and authorised Inspire Mambo personnel
• Accountants, insurers and professional advisers
• Analytics and website-service providers, subject to your consent where required
• Regulators, courts, law-enforcement bodies or public authorities where legally required

Our website is hosted by Krystal Hosting. Drupal is used as the website content-management system.

Some links or integrations may take you to independent platforms such as Google Maps, Meetup, Eventbrite or social-media services. Those organisations process information under their own privacy policies when you use their services.

We require providers acting on our behalf to handle information securely and only for authorised purposes.

8. International transfers

Some technology, communication, payment, booking or social-media providers may process information outside the United Kingdom.

Where a restricted international transfer occurs, we take reasonable steps to ensure that an appropriate legal safeguard is available. This may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved contractual clauses or another lawful transfer mechanism.

You can contact us for further information about safeguards relevant to your information.

9. How long we retain information

We keep information only for as long as reasonably necessary for the purpose for which it was collected.

As a general guide:

• Unsuccessful or general enquiries: up to 12 months after the last meaningful contact
• Class registrations and attendance records: up to 24 months after your last interaction
• Waiting-list information: until the relevant launch has concluded, you withdraw consent or the information is no longer required
• Marketing records: until you unsubscribe or after a reasonable period of inactivity
• Financial and transaction records: normally six years after the relevant financial period
• Complaints, disputes and legal records: for as long as necessary to resolve the matter and meet applicable limitation periods
• Cookie-consent records: for as long as necessary to demonstrate and manage consent

We may retain limited suppression information after an unsubscribe to ensure that we respect your request.

Information may be deleted sooner when it is no longer required.

10. Security

We use reasonable organisational and technical measures designed to protect personal information against:

• Unauthorised access
• Accidental loss
• Improper alteration
• Disclosure
• Destruction or misuse

Access is restricted to people and providers who reasonably need the information for an authorised purpose.

No internet-based system is completely secure, but we regularly consider the measures appropriate to the nature and sensitivity of the information we hold.

11. Cookies

Our website uses necessary cookies and may use optional cookies or external services with your permission.

Klaro is used to record and manage website consent choices. You can reopen the consent manager and change your preferences through the Cookie settings link on the website.

Further details are provided in our Cookie Policy.

12. Your rights

Depending on the circumstances, you may have the right to:

• Ask for access to your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to erase information
• Ask us to restrict how information is used
• Object to processing based on legitimate interests
• Receive certain information in a portable format
• Withdraw consent at any time
• Object to direct marketing
• Complain about how your information has been handled

These rights are not absolute and exemptions may apply.

To exercise a right, contact hello@inspiremambo.co.uk. We may need to verify your identity before responding.

Withdrawing consent does not affect processing that was lawful before withdrawal.

13. Automated decision-making

We do not currently make decisions about you based solely on automated processing where those decisions have legal or similarly significant effects.

14. Children

Inspire Mambo’s advertised adult classes are intended for adults.

We do not knowingly collect children’s information through adult registration forms. If a class or event is made available to someone under 18, appropriate information and permission from a parent or guardian may be required.

15. External websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices, security or content of independent third parties.

You should review their privacy information before providing personal data.

16. Complaints

Please contact us first if you have concerns about how we handle your information:

Email: hello@inspiremambo.co.uk

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113

17. Changes to this policy

We may update this privacy policy when our activities, providers or legal obligations change.

The latest version will be published on this page with the revised “last updated” date. Where a change materially affects how we use your information, we will take reasonable steps to bring it to your attention before the new use begins.